Respecting your privacy is of utmost importance to us at The Vehicle Production Group LLC.
As a result, we are committed to doing everything we can to protect your personal information.
This Privacy Policy explains our policies and practices regarding customer information we
collect from you during your visits to www.vpgautos.com and www.standardtaxi.com, as well as
during your vehicle purchase process with us. Our goal with this policy is to be open about our
practices in order to provide you with a level of comfort and confidence in how we collect, use,
and safeguard any personal information you provide to us or we collect through our websites,
and explain how you can contact us if you have any questions or concerns. Our hope is that by
explaining our information management practices we will develop a trusting and long-lasting
relationship with you.
Personally Identifiable Information We Collect From You
When you visit our web sites or inquire directly with us about a vehicle, we will not collect any
personal information about you unless you provide it to us voluntarily. Personal data includes
information that is specific to you as an individual such as name, street address, telephone
number, and e-mail address (and credit card number if you place an order with us). If you opt not
to provide us with personal information you can still access our website, however you will not be
able to place a reservation or order with us or receive certain product information.
Please keep in mind that if you directly disclose personally identifiable information or personally
sensitive data through any vpgautos.com chat room, message board, or other public online
forums, this information may be collected and used by others and is not secure.
How We Use the Personally Identifiable Information We Collect
Personally identifiable information collected by The Vehicle Production Group LLC may be used
to:
- Fulfill a website user request (brochure fulfillment or send marketing or promotional materials including e-mails or other information)
- Fulfill and deliver an order for goods or services
- Update you on the status of an order
- Respond to your comments or requests for information
- To meet a request for or to develop new products or services
- To make the website user experience more customer-friendly
- Contact you if necessary in the course of processing or shipping an order for products or services
- Analyze results of surveys or market research
- To comply with legal requirements
Other (Non-Personally Identifiable) Information We Collect
During a normal visit to our website, no personally identifiable information or other
information about you is collected. Almost all the information on vpgautos.com is free to browse
at your leisure without the need for you to provide us with any information. vpgautos.com does
collect other, non-personally identifiable information from site visitors. We do not track these
items on an individual basis (i.e. cannot identify an individual site visitor), but rather collect this
information on an aggregate (or anonymous) basis.
Non-personal information includes tracking the site pages that are visited, the amount of time
spent on our site and information about your browser/system for technical troubleshooting
purposes. This information is collected to help us improve our site layout, navigation and content
and, since it's only analyzed in aggregate, never allows us to view you or your personal
information individually. We also may sometimes work with third parties to help us analyze this
information. However, any non-personally identifiable information provided to a third party
vendor is to be used only for the purpose of performing analytics and compiling reports of the
data, in aggregate. The third party vendor is restricted from using this data in any way other than
to provide these services to The Vehicle Production Group LLC. They may not share or resell
this information.
Methods We Use to Collect Non-Personally Identifiable Information
Typically, any collection of non-personally identifiable information will be done on our websites.
We may employ cookies and web beacons to collect non-personally identifiable information on
our website and our web advertising. We may employ cookies (i.e., small text files) that our web
sites may send to your browser for storage on your hard drive when you visit our websites in an
effort to make our web sites easier to use by saving your status and preferences upon visits to our
web sites. Most browsers are initially set to accept cookies, but you may be able to change the
settings to refuse cookies, or to alert you when cookies are being sent.
We may also employ web beacons, or site instrumentation, to monitor the behavior and visitors
to our web sites and activity of our web sites, such as the number of visitors to our web sites.
From time to time you may be directed to vpgautos.com via banner ads or site links on other
sites. Ads or site links that direct visitors to vpgautos.com use cookies or web beacons to deliver
metrics on the effectiveness of the ads or links. They do not collect personal information from
the user.
Additionally, we will also use session logs to help us determine how people navigate our sites.
When you visit our websites the server housing the site automatically generates a session log,
which can be used to help us make the most popular parts of the sites easier to find, make
underutilized information more relevant, etc. The only data gathered is the Internet Protocol (IP)
address from which you cam (which contains no personal information), the website that referred
you, the pages you visited and the date and time of those visits.
Sharing Your Information
Personal information that you provide to us in the course of requesting a product or service
through our websites may be gathered and stored in one or more of our corporate databases and
be used for purposes of contacting you for things like order and product updates, promotional
offers, marketing programs or other communications.
Any transmission of personally identifiable information to partners supporting The Vehicle
Production Group LLC is always encrypted and secure. Vendors, contractors or partners of The
Vehicle Production Group LLC who have access to your personal information in connection with
providing services for The Vehicle Production Group LLC, vpgautos.com or customers of The
Vehicle Production Group LLC are required to keep the information confidential and are not
permitted to use this information for any other purpose than to carry out the services they are
performing for The Vehicle Production Group LLC and its customers.
The Vehicle Production Group LLC will disclose your personal information, without notice, only
if required to do so by law or in the good faith belief that such action is necessary to: (a) conform
to the edicts of the law or comply with legal process served on The Vehicle Production Group
LLC or the site; (b) protect and defend the rights or property of The Vehicle Production Group
LLC and this site; and, (c) act under exigent circumstances to protect the personal safety of
customers of The Vehicle Production Group LLC, its web sites, or the public.
Security of Your Information
Safeguarding our customers' information is important to us. We use systems, policies and
procedures to maintain accuracy of information and to protect information from loss, misuse or
alteration.
When you send personal information, such as telephone numbers, to vpgautos.com we use
"Secure Socket Layers" or SSL to protect your data. SSL is encryption technology that helps
safeguard your personal information against misuse by unauthorized individuals.
Vendors, contractors or partners of The Vehicle Production Group LLC who have access to your
personal information in connection with providing services for The Vehicle Production Group
LLC are required to keep the information confidential.
Vendors are not permitted to use this information for any other purpose than to carry out the
services they are performing for The Vehicle Production Group LLC.
Consent to Processing
By visiting our sites and by providing your personally identifiable information to us, you
understand and consent to the collection, use, processing, transfer, and disclosure of your
personally identifiable and non-personally identifiable information globally – including the
United States – in accordance with this Privacy Policy. Therefore, by visiting this site and by
providing such information, you consent to the transfer of such information across country
borders, and to the use, processing, and disclosure of such information in global locations as
required. Your consent shall be deemed to include your consent to transfer of the personally
identifiable or non-personally identifiable information to locations that may have different levels
of privacy protection than in your own country.
Links to Other Sites
vpgautos.com from time to time may provide links to other websites. We encourage you to
review the privacy statements of all sites which you visit, including those whose links are
provided so that you can understand how those sites collect, use and share your information. The
Vehicle Production Group LLC is not responsible for the privacy statements, content or data
handling practices on other websites.
Children's Privacy
The Vehicle Production Group LLC does not knowingly intend to collect personal information
from children under 13 years of age.
If a child has provided us with personal information a parent or guardian of that child may
contact us at The Vehicle Production Group LLC, 101 NE Third Ave, Suite 1500, Fort Lauderdale,
Florida 33301 or visit www.vpgautos.com/vpg-company/contact-us if they want this information deleted from our
records. We will then make reasonable efforts to delete the child's information from the database
that stores information for vpgautos.com.
Social Security Number Privacy Protection Policy
This Social Security Privacy Protection Policy applies to U.S. Social Security Numbers (SSNs)
that The Vehicle Production Group LLC obtains in the course of doing business. Safeguarding
the personally identifiable information that we collect from our employees, customers, partners
and others is important to us. We use systems, policies, and procedures to protect personally
identifiable information, including SSNs, from loss, misuse, or alteration.
Specifically, our policies mandate the following with respect to protecting the confidentiality of
sensitive personally identifiable information we have collected, including SSNs:
-
Such information should be collected only when necessary to conduct business effectively
and its use limited to the stated or reasonably implied purposes for which it was collected. For
example, we collect SSNs to support legal and regulatory requirements in order to provide
products or services to you.
-
Access and/or disclosure of such information must be restricted to employees, agents, and
authorized third parties who have a legitimate business need for access. We may disclose such
information to other third parties as legally required.
-
Such information must be stored and transmitted in a safe and secure manner. To the extent
SSN data is collected over the public internet, encryption is required.
-
All data containing such information, whether hard copy or electronic, must be destroyed
securely in a manner that protects the confidentiality of the underlying data.
-
Unlawful or improper use or disclosure of SSN information is prohibited. Those who violate
this Privacy Policy are subject to disciplinary action, up to and including termination.
Your California Privacy Rights
Under California's "Shine the Light" law, California residents who provide personal information
in obtaining products or services for personal, family or household use are entitled to request and
obtain from us once a calendar year the customer information we shared, if any, with other
businesses for their own direct marketing uses. If applicable, this information would include the
categories of customer information and the names and addresses of those businesses with which
we shared customer information for the immediately prior calendar year (e.g. requests made in
2009 will receive information regarding 2008 sharing activities).
To obtain this information on behalf of The Vehicle Production Group LLC, please send an email
message to www.vpgautos.com/vpg-company/contact-us with "Request for California Privacy Information" on the
subject line and in the body of your message. We will provide the requested information to you
at your e-mail address in response.
Please be aware that not all information sharing is covered by the "Shine the Light" requirements
and only information on covered sharing will be included in our response.
Contacting Us
If you have any questions, comments or concerns about this Privacy Policy or have any questions
regarding the contents of this website please contact us at www.vpgautos.com/vpg-company/contact-us or at The
Vehicle Production Group LLC, 101 NE Third Ave, Suite 1500, Fort Lauderdale, Florida 33301.
Privacy Statement Effective Date and Revision Days
Occasionally we may update our Privacy Policy in order to reflect any changes to the website or
our privacy practices. If we update this statement, the new statement will be posted to the
website ten (10) days prior to the changes taking effect.
The effective date of this privacy statement is October 1, 2009.
Disadvantaged Business Enterprise (DBE) Program Policy
The Vehicle Production Group LLC (VPG) has established a Disadvantaged Business Enterprise (DBE) program in accordance with regulations of the U.S. Department of Transportation (DOT), 49 CFR Part 26. To read the full policy click here.
For information on how to become a Michigan certified Disadvantaged Business Enterprise (DBE), click here.